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Refund/Return Policy

Open Jump:

Jump times are non-refundable, but never expires and may be used towards future jump time.

 

Corporate & Group Events:

There is a 50% non-refundable deposit due at time of booking.  You may reschedule your event once for no rescheduling fee.  There is no credit given for cancellations.  Full payment is due upon check-in for the event.

 

Parties:

There is a 50% non-refundable deposit due when booking 8+ days before the event, with the remaining balance due 7 days prior to the event.  The full balance is due at time of booking when booking within 7 days of the event.  You may reschedule your event once at no rescheudling fee and based on availability.  There is no credit given for cancellations.

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